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BostonTicketWizard - 100% Ticket Guarantee

Order your tickets online and feel safe knowing your order and personal information is protected by our secure checkout and 100% ticket guarantee. As a customer of BostonTicketWizard, your ticket orders are completely guaranteed. Here is how BostonTicketWizard protects you...

Our 100% Guarantee. See details below.

At, we offer a 100% Money Back Guarantee, if:

Your order is accepted by, but not delivered by the seller;
Your order is accepted by & shipped too late by the seller for the tickets to arrive in time for the event;
You were denied entry because of the tickets or invalid tickets were provided by the seller.(1)

And, we offer a 100% Money Back Guarantee, if:

Your event is cancelled entirely with no rescheduled date.


(1) Verifiable proof must be provided by the venue in written letter format on the venue letterhead and must be signed and dated by an authorized venue employee and include a contact phone number. The venue employee must also print their name so we are able to read it so we may contact them. Written or stamped "voids" do not constitute verifiable proof.
(2) 100% refund for a cancelled event excludes shipping.

We guarantee that...
Your tickets will arrive in time for the event.
Your tickets are real, authentic tickets valid for event entry.
Your tickets will be the exact seats you ordered or better.
Your tickets will be refunded in full if the event is canceled*.

Checkout Security;
Additionally, our online checkout is a safe and secure checkout that protects your information and keeps your transaction safe.

Our checkout...
All transactions are processed using a secure certificate which improves security measures when entering personal data.

More about our Guarantee;
BostonTicketWizard guarantees that the following will be true for all event tickets ordered through

Your tickets are real, authentic tickets valid for event entry;
Unless otherwise noted as part of the ticket description, all the tickets sold on BostonTicketWizard are guaranteed to be authentic tickets, valid for entry to the event the ticket is for. If the venue will not accept the ticket for entry. You will then ship the unused tickets to back along with the letter from the venue as instructed in the email we sent you. BostonTicketWizard will investigate the incident to determine why the tickets were not accepted, and if BostonTicketWizard finds that it was in error, the purchaser will be refunded the full cost of the tickets including service fees. Shipping charges on are non-refundable.

Your tickets will be the exact seats you ordered or better;
If the customer does not receive the exact tickets he or she ordered, BostonTicketWizard guarantees all deliveries are made to the billing address of the purchaser. We guarantee that the tickets will be shipped to the purchaser in sufficient time so that at least one delivery attempt will be made before the event occurs. If the event occurs and no delivery attempt has been made, BostonTicketWizard will coordinate with the selling broker to issue the purchaser a refund of the cost of the tickets including shipping costs and service fees. The purchaser is responsible for making himself or herself available to receive delivery of the tickets when a delivery attempt is made. If purchaser cannot be available to receive delivery, purchaser shall contact and coordinate with Federal Express, or whatever other delivery company BostonTicketWizard might use for the purchaser's order, to make alternate delivery or pickup arrangements.

Your tickets will be refunded in full if the event is canceled;
If an event is permanently canceled, BostonTicketWizard will coordinate with the selling broker to provide the purchaser a full refund of the ticket price including any service fees. Shipping charges are non-refundable. BostonTicketWizard may require the purchaser to return the tickets to BostonTicketWizard to be eligible for this refund.

* Please note: some events are subject to different terms and refund policies. In some instances, certain sections, rows and events are not subject to a full refund. For more information about this, please contact customer support.

Questions about security, ticket guarantees, refunds, exchanges or order status can be directed to customer service:


All Major Credit Cards Accepted
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